NAPERVILLE, IL: Contruent, the SaaS company that develops industry-leading project controls software solutions which enable owners and EPCs to build mega-construction projects with greater precision and speed, today announced the promotion of David Lerch to Senior Vice President, Global Customer Success, Services, Support and Renewals.
Since joining the company in 2022, Lerch has served as Vice President, Global Customer Success and Services. Before joining Contruent, Lerch served as the Global Vice President of Solutions Delivery at TPGI, an IT services and consulting firm, where he led a team dedicated to driving customer satisfaction and increasing customer loyalty.
A focus on customer success throughout the entire journey
“This well-deserved promotion recognizes David’s amazing achievement in transforming the Contruent customer success organization,” said Ryan Kubacki, Chief Executive Officer at Contruent. “He came aboard five months ago, and he’s been laser-focused on helping our customers fully embrace our solutions in order to realize their expected business outcomes. We’re passionate about customer success, and David ensures that we deliver it – from the early stages of implementation through the entire subscription period.”
“David and his team are relentless about ensuring that our customers realize their expected ROI,” said Ryan Kubacki, Contruent CEO. “That results in a win-win for our customers and our company.”
Lerch oversees a robust team responsible for customer success, support, services and renewals in North America, the UK and Australia. He works out of the company’s Naperville, Illinois, headquarters.
Contruent is the premier capital project management software solution that empowers owners and EPCs to build large construction projects with precision and speed. Contruent is faster to deliver across the project lifecycle because it integrates cost and scheduling and comes project-ready out-of-the-box with 25 years of best practices built in. The result is higher accuracy, speed, and cost efficiency. Founded in 1994 as ARES PRISM and renamed with the launch of an innovative SaaS platform, Contruent operates in 26 countries and is now headquartered in Naperville, IL. Join the movement of meeting on-time and on-budget expectations by visiting www.contruent.com.